Refund & Returns Policy
Your Satisfaction Is Our Priority
We are committed to providing quality products and ensuring customer satisfaction. Please review our policy carefully before making a purchase.
Important: Cancellation Fee Policy
$25 Processing Fee
If you place an order and cancel it immediately, a $25 processing fee will be retained to cover transaction charges, payment gateway fees, system processing, and administrative costs.
This fee is non-refundable and will automatically be deducted from your total refund amount.
Product Returns
You may return any product purchased from our website within 30 days of receiving it.
Return Conditions:
The product must be unused and unworn
Original packaging must be intact
All original tags must be attached
The item must be returned in its original condition
To initiate a return, please contact our customer service team and provide your order number.
Refund Process
Step 1: We receive your returned item
Step 2: The item is inspected
Step 3: Refund is processed
Once we receive and inspect your return, your refund will be processed within 5 business days.
Refunds will be credited back to your original payment method.
Product Exchanges
We do not offer direct exchanges.
If you would like a different size or product, please return the unwanted item according to our return process and place a new order on our website.
Damaged or Defective Products
Important: Damaged or defective items must be reported within 24 hours of delivery.
We may request photos for verification purposes. Depending on the situation, we may offer:
A full replacement
A complete refund
Store credit for future purchases
Non-Returnable Items
The following items are not eligible for return:
Used, worn, or washed items
Products without original packaging
Items missing original tags
Digital products
Gift cards
If you have any questions regarding our Refund & Returns Policy, please contact our support team for assistance.
Questions?
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